Monitors can support resolutions that are lower than their native resolutions, but text won't look as sharp and the display might be small, centered on the screen, edged with black, or stretched. It's usually best to stick with the one that's marked (Recommended). Typically, it's best to choose the one that's marked (Recommended).įind Display resolution, and then choose an option. Next, in Change the size of text, apps, and other items, select an option. When that's done, follow the instructions below. Select Start > Settings > System > Display, and look at the Rearrange your displays section. Has anyone confirmed that modifying the web.Before you get started, if you have external displays connected to your PC, choose the display you want to change. I am able to add a local USB printer without issue, but the Webcam gets stuck on Connecting. Launch a desktop session and try to access camera from a 32 bit application within desktop session Restart the citrix workspace app and insert the webcam The default value is this:ĬhromeAppPreferences='' The webcam redirection fix won't apply to them.Īlso, could you please link me the documentation that highlights "autoUsbDisable"? I can't find this referenced anywhere.ĭoesn't seem to work. The Jabra headset devices, or USB speakers, cannot be redirected. Is this now incorrect?įurthermore, the Lifecam is just one of the devices we're trying to redirect. In the article, it recommends using USB Redirection (Citrix Policy). Could you confirm if this article is outdated? It would seem so, as it hasn't been updated since 2016? We have raised a case with Citrix already, but just wondering if anyone can help. We cannot simply just upgrade 7.15 to CU4 or newer, due to various internal reasons. I'm aware there are newer builds, but I don't think this is a server side issue, as this is working fine for devices redirect from Windows AND keyboards can be redirected from ChromeOS, as well as some USB flash-drives. RFHTMCRM-9803 When sessions are in the Tablet mode, a Chromebook’s stylus pen might not function. The latest Workspace for Chrome is installed. On a Chromebook, when the session is in the Tablet mode, you might have to tap the app icon, example notepad icon, multiple times from the Chrome shelf to bring the seamless application to focus. There are no restrictions applied to these devices, they are both under the admin group in Google Admin Console (see one of the screenshot links above). We have tried this on a Chromebook and a Chrome box. To present the device directly to the Citrix session, we have to whitelist it in Google Admin Console, which I have discussed above already. as the default communications device in Skype, etc. We need to present the device directly to the Citrix session in order to be able to select in softphone applications, e.g. This isn’t the true/full/proper redirection of the device though, as the device is seen as “Citrix HDX Audio”, rather than seen as “Microsoft Lifecam”. However, this only works for microphone, not for the webcam function. Funny enough, this allows the microphone to work inside a Citrix session and this can be verified by testing it on sites such as. If we do NOT whitelist the Lifecam webcam, then it will be automatically redirected and use the Citrix HDX Audio instead. If you view the changelog for Workspace for Chrome OS, you’ll find very little feature enhancements for USB redirection, which tells me that perhaps this is a compatibility issue. There are many forum posts and articles on the lack of USB device types for redirection. I believe the issue here is specific to the Workspace app for Chrome OS. I've uploaded more screenshots below as Citrix doesn't allow me to upload multiple photos due to a total size limit of a mere 2MB:Īs mentioned, the device redirects just fine if testing on a Windows endpoint device. We have already configured what is recommended: The KB article above and the article below are very simple and easy to follow. It is just failing from Chrome OS itself. The devices we are trying to redirect and cannot do so are - headsets (Jabra 930, Jabra Evolve 20), webcams (integrated laptop webcams or Microsoft Lifecam Studio), as well as USB speakers.Īccording to the Citrix KB article below, Microsoft Lifecam should be supported:Īll of these devices redirect and work fine if we test it on a Windows endpoint device. The ONLY devices we can redirect so far are keyboards, mice and certain USB flashdrives. We're having trouble redirecting USB devices from Chrome OS into Citrix.
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